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Old 02-13-2008, 03:03 PM
Enanth
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Exclamation Molten Core PTR PvP

PTR Info and Rules

Test Realm Availability
As the test realm is a development tool it will not always be available to the public. It is often necessary for us to take the realms down for extended periods of time with little or no warning. During these outages we encourage you to be patient and suggest playing on the live realms while you wait. No amount of posts in this forum will get the servers up faster and typically we’re aware of server related issues immediately.

Test Realm Eligibility
At this time, the PTR is only available to donator and gm accounts at this time.

Test realm behavior
Using the Test Realm is by invitation. It is an invitation that we currently extend to all of our users but it is an invitation that we can revoke at any time.
Players who act inappropriately on the test realms will be dealt with quickly and severely. This is a test environment and those who interfere with testing in any way will be removed.

PTR FAQ
• Q. When will this patch go live?
A. When it’s ready.

• Q. When will the PTR go down permanently?
A. When the patch goes live. Please see the previous question.

• Q. I cannot connect to the servers what should I do?
A. These are test realms and they will often be taken down or crash, this is normal for testing. Please check the stickies for an announcement about any current planned downtime. If there is not already a sticky post regarding the outage you may create a new thread to let us know of the problem. Please do not create multiple threads as they will all be deleted.

• Q. I was banned without a warning.
A. The PTR is a tool for WaMMO QA, and as such players who are disruptive will not be tolerated and will be removed without any warning. The normal Customer Service escalation procedure does not apply here. PTR Bans will last at least until the next PTR phase, if not longer.

• Q. Are there GMs on the PTR? I submitted a GM ticket and never got a response.
A. There is no normal GM support on the PTRs, there are monitors who watch for inappropriate or disruptive behavior. The EULA that applies to the normal realms also applies to the PTRs. Any tickets submitted on the PTR will be closed automatically without response.

• Q. People are spamming or otherwise acting inappropriately on the PTR what can I do?
A. As stated before players who act inappropriately on the test realms will be dealt with quickly and severely. To report inappropriate behavior please email customer service at warcraftmmo@gmail.com be sure to include in your email that you are reporting from the test realms.

• Q. I saw someone cheating what can I do?
A. The Terms of Service agreement for World of Warcraft applies the same to the Test Realms. Server Rules - WaMMO WarcraftMMO
It is a common misconception that because there is no standard GM support on the test realms that there are no consequences for cheating, this is untrue. We actively remove players who are cheating or otherwise acting inappropriately on the test realms. Actions taken against players who do not follow the terms of service will be quick and severe.
Players who suspect cheating of any kind should report it via the WaMMO support forum located here: Report a User - WaMMO WarcraftMMO


Last edited by Enanth : 03-11-2008 at 05:59 AM.
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